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COPA (VI)

GOVERNMENT OF INDIA

MINISTRY OF SKILL DEVELOPMENT & ENTREPRENEURSHIP

DIRECTORATE GENERAL OF TRAINING

COMPETENCY BASED CURRICULUM

COMPUTER OPERATOR AND PROGRAMMING

ASSISTANT

(For Visually Impaired & Other Disabled) (Duration: One Year)

CRAFTSMEN TRAINING SCHEME (CTS)

NSQF LEVEL- 3

SECTOR IT & ITES

COPA (VI)

COMPUTER OPERATOR

AND PROGRAMMING ASSISTANT

(For Visually Impaired & Other Disabled) (Non-Engineering Trade) (Revised in 2018)

Version: 1.0

CRAFTSMEN TRAINING SCHEME (CTS)

NSQF LEVEL - 3

Developed By

Ministry of Skill Development and Entrepreneurship

Directorate General of Training

CENTRAL STAFF TRAINING AND RESEARCH INSTITUTE

EN-81, Sector-V, Salt Lake City,

Kolkata 700 091

COPA (VI)

The DGT sincerely acknowledges contributions of the Industries, State Directorates, Trade Experts, Domain Experts and all others who contributed in revising the curriculum. Special acknowledgement is extended by DGT to the following expert members who had contributed immensely in this curriculum. List of Expert member attended to finalize the course curriculum of Computer Operator & Programming Assistant (For Visually Impaired & Other Disabled)

S No. Name & Designation

Sh/Mr/Ms Organization Remarks

1. Dr. Bhushan Punani, Executive Secretary Blind Peoples Association, Ahmedabad Chairman

2. L.K. Mukherjee, DDT CSTARI, Kolkata Coordinator

3. S.A. Pandav, Regional Dy. Director RDAT, Vadodara Member

4. Kr. H. D. Purohit, Supervisor Instructor Mahila ITI Thaltej Member

5. Viral G Ramavi, Supervisor Instructor ITI Kubernagar Member

6. Yogesh C Parkhey, Dy. Director (R) J/C NCSC-DA

Ahmedabad Member

7. V.K. Tripathi, V.I. F/N NCSC-DA Ahmedabad Member

8. Dr Dharti H. Gajjar, Assistant Professor Gujarat University Member

9. Jagruti Uderysim (C.I) I.T.I Vastrapur Member

10. Ranochhul Soni, Co-ordinator Tech for the Blind Blind Peoples Association Member

11. D. P. Gurjar, S.I, AAA ITI Tarsali, Vadodara Member

12. J.V Patel, GSDM Consultant RDD, Vadodara Member

13. Priyanka Parmar, GSDM Consultant RDD, Vadodara Member

14. Manubhai Chaudhary, Principal Secondary School For the Blind Member

15. Vinod bhai Rathore, Principal A.T.C.B Blind School Member

16. Yatin Trivedi, SI ITI Thaltej Member

17. Nelson Christian, SI Web Design ITI Maninagar Member

18. Mr Anand Chauhan, Professor NSIT, Jetalpur Member

19. Mr Abhishek Purohit, Director

Flowdriven Technologies Pvt. Member

ACKNOWLEDGEMENT

COPA (VI)

20. Ankita Patel ITI Vastrapur Member

21. Mr Vihar Patel, Network Engineer CMS Infotech Member

22. Vijay Kumar Shah Silver touch Technologies Division Member

23. Mr. Nainesh Purohit, CTO Hospisoft Pvt Ltd. Member

24. P.K. Bairagi, TO CSTARI, Kolkata Member

COPA (VI)

S No. Topics Page No.

1. Course Information 1

2. Training System 2-5

3. Job Role 6

4. NSQF Level Compliance 7

5. General Information 8-9

6. Learning/ Assessable Outcome 10-11

7. Learning Outcome with Assessment Criteria 12-16

8. Syllabus - Professional Skill, Professional Knowledge 17-29

9. Syllabus - Employability Skill 30-37

10. Annexure I - List of Trade Tools & Equipment 38

11. Annexure II - Format for Internal Assessment 39

CONTENTS

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COPA (VI)

During the one-year duration of Computer Operator and Programming Assistant (for visually impaired & other disabled) trade a candidate is trained on professional skill, professional knowledge and Employability skill. In addition to this a candidate is entrusted to undertake project work and extracurricular activities to build up confidence. The broad components covered related to the trade are categorized in two semester of six months duration each. The semester wise course coverage is categorized as below: -

1st Semester In this semester the trainee learns about safety and environment, use of fire

extinguishers. They learn about trade tools, identifies computer peripherals, internal components, basic 7DOS commands, Windows and Linux interface and its related software installation process. Trainees will work with MS Office package to create word document, practice with excel sheet and get idea to create a good power point presentation, maintain database with MS Access. They will set up and configure a network system of an organization. They will use internet to search information using browser along with official/social communication process. Trainees will create basic static webpage using HTML. At the end of this semester trainees can go on industrial visit or projects specified in the syllabus. 2 nd Semester In this semester the trainee learns scripting language i.e. JavaScript and will develop dynamic webpage and hosting technique in a registered domain. They will use VBA to create & edit various types of macros in MS Excel and to develop user form using VBA. They can maintain accounts of an organization using accounting software Tally. Trainees will learn E- commerce system and will be able to browse, select and transact using different E-commerce websites. They will identify different type of cybercrimes now days and will be able to secure information from Internet by using cyber security concept. At the end of this semester trainees can go on industrial visit or projects specified in the syllabus.

1. COURSE INFORMATION

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2.1 GENERAL

The Directorate General of Training (DGT) under Ministry of Skill Development & Entrepreneurship offers range of vocational training courses catering to the need of different sectors of economy/ Labour market. The vocational training programmes are delivered under aegis of National Council of Vocational Training (NCVT). Craftsman Training Scheme (CTS) and Apprenticeship Training Scheme (ATS) are two pioneer programmes of NCVT for propagating vocational training. Computer Operator and Programming Assistant (for visually impaired & other disabled) trade under CTS is one of the popular courses delivered nationwide through network of ITIs. The course is of one-year (02 semester) duration. It mainly consists of Domain area and Core area. The Domain area (Trade Theory & Practical) impart professional skills and knowledge, while Core area (Employability Skills) impart requisite core skill, knowledge and life skills. After passing out the training program, the trainee is awarded National Trade Certificate (NTC) by

NCVT which is recognized worldwide.

Trainee needs to demonstrate broadly that they are able to: Read & interpret technical parameters/documentation, identify necessary materials and tools. Perform task with due consideration to safety rules, accident prevention regulations and environmental protection stipulations; Apply professional knowledge & employability skills while performing the job.

2.2 CAREER PROGRESSION PATHWAYS

Can join Apprenticeship programme in different types of industries leading to National

Apprenticeship certificate (NAC).

Can join Crafts Instructor Training Scheme (CITS) in the trade for becoming instructor in ITIs.

2. TRAINING SYSTEM

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2.3 COURSE STRUCTURE

Table below depicts the distribution of training hours across various course elements during a period of one year (02 semesters): -

Sl. No. Course Element Notional Training

Hours

1. Professional Skill (Trade Practical) 1320

2. Professional Knowledge (Trade Theory) 264

3. Employability Skills 110

4. Library & Extracurricular activities 66

5. Project work 160

6. Revision & Examination 160

Total 2080

2.4 ASSESSMENT & CERTIFICATION

The trainee will be tested for his skill, knowledge and attitude during the period of course and at the end of the training programme as notified by the Govt. of India from time to time. The employability skills will be tested in first two semesters only. a) The Internal Assessment during the period of training will be done by Formative Assessment Method by testing for assessment criteria listed against learning outcomes. The training institute have to maintain individual trainee portfolio as detailed in assessment guideline. The marks of internal assessment will be as per the template (Annexure II). b) The final assessment will be in the form of summative assessment method. The All India Trade Test for awarding NTC will be conducted by NCVT at the end of each semester as per the guideline of Govt. of India. The pattern and marking structure is being notified by Govt. of India from time to time. The learning outcome and assessment criteria will be basis for setting question papers for final assessment. The examiner during final examination will also check individual trainees profile as detailed in assessment guideline before giving marks for practical examination.

2.4.1 PASS REGULATION

The minimum pass percentage for Practical is 60% & minimum pass percentage for Theory subjects is 40%. For the purposes of determining the overall result, 25% weightage is applied to the result of each semester examination.

2.4.2 ASSESSMENT GUIDELINE

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Appropriate arrangements should be made to ensure that there will be no artificial barriers to assessment. The nature of special needs should be taken into account while undertaking assessment. Due consideration should be given while assessing for teamwork, avoidance/reduction of scrap/wastage and disposal of scrap/wastage as per procedure, behavioral attitude, sensitivity to environment and regularity in training. The sensitivity towards OSHE and self-learning attitude are to be considered while assessing competency. Assessment will be evidence based, comprising the following:

Job carried out in labs/workshop

Record book/ daily diary

Answer sheet of assessment

Viva-voce

Progress chart

Attendance and punctuality

Assignment

Project work

Evidences of internal assessments are to be preserved until forthcoming semester examination for audit and verification by examination body. The following marking pattern to be adopted while assessing:

Performance Level Evidence

(a) Weightage in the range of 60 -75% to be allotted during assessment For performance in this grade, the candidate should produce work which demonstrates attainment of an acceptable standard of craftsmanship with occasional guidance, and

due regard for safety procedures and practices. Demonstration of good skill in the use of hand tools, machine tools and workshop equipment.

Below 70% tolerance dimension achieved while undertaking different work with those demanded by the component/job.

A fairly good level of neatness and consistency in the finish.

Occasional support in completing the project/job.

(b) Weightage in the range of 75%-90% to be allotted during assessment

For this grade, a candidate should produce

work which demonstrates attainment of a Good skill levels in the use of hand tools, machine tools and workshop equipment.

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COPA (VI)

reasonable standard of craftsmanship, with little guidance, and regard for safety procedures and practices. 70-80% tolerance dimension achieved while undertaking different work with those demanded by the component/job. A good level of neatness and consistency in the finish.

Little support in completing the project/job.

(c) Weightage in the range of above 90% to be allotted during assessment

For performance in this grade, the candidate, with minimal or no support in organization and execution and with due regard for safety procedures and practices, has produced work which demonstrates attainment of a high standard of craftsmanship. High skill levels in the use of hand tools, machine tools and workshop equipment.

Above 80% tolerance dimension achieved while undertaking different work with those demanded by the component/job.

A high level of neatness and consistency in the finish.

Minimal or no support in completing the

project. 6

COPA (VI)

Computer Operator; operates computer and peripheral equipment to process business, scientific, engineering, or other data, according to operating instructions. Enters commands, using keyboard of computer terminal, and presses buttons and flips switches on computer and peripheral equipment, such as tape drive, printer, data communications equipment, and plotter, to integrate and operate equipment, following operating instructions and schedule. Loads peripheral equipment with selected materials, such as tapes and printer paper for operating runs, or oversees loading of peripheral equipment by Peripheral Equipment Operators. Enters commands to clear computer system and start operation, using keyboard of computer terminal. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors or equipment stoppage. Clears equipment at end of operating run and reviews schedule to determine next assignment. Records problems which occurred, such as down time, and actions taken. May answer telephone calls to assist computer users encountering problem. May assist workers in classifying, cataloguing, and maintaining tapes. Programming Assistant; installs, maintains and updates computer programs by making minor changes and adjustments to them under the guidance of computing professionals. Maintains and updates documents of computer programs and installations. Applies knowledge of principles and practices in the area of programming and computing in order to identify and solve problems arising in the course of their work. They may receive guidance from managers or professionals. May supervise other workers also.

Reference NCO-2015: -

i) 4131.0600 - Computer Operator ii) 3514.0300 - Programming Assistant

3. JOB ROLE

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COPA (VI)

NSQF level for Computer Operator & Programming Assistant (for Visually Impaired &

Other Disabled) trade under CTS: Level 3

As per notification issued by Govt. of India dated- 27.12.2013 on National Skill Qualification Framework total 10 (Ten) Levels are defined. Each level of the NSQF is associated with a set of descriptors made up of five outcome statements, which describe in general terms, the minimum knowledge, skills and attributes that a learner needs to acquire in order to be certified for that level. Each level of the NSQF is described by a statement of learning outcomes in five domains, known as level descriptors. These five domains are: a. Process b. professional knowledge c. professional skill d. core skill e. Responsibility The Broad Learning outcome of Computer Operator & Programming Assistant (for Visually Impaired & Other Disabled) trade under CTS mostly matches with the Level descriptor at Level- 3.

The NSQF level-3 descriptor is given below:

Level Process

Required

Professional

Knowledge Professional Skill Core Skill Responsibility Level 3 Person may carry put a job which may require limited range of activities routine and predictable

Basic facts,

process and principle applied in trade of

employment Recall and demonstrate practical skill, routine and repetitive in narrow range of application Communication written and oral, with minimum required clarity, skill of basic arithmetic and algebraic principles, person al banking, basic understanding of social and natural environment Under close supervision Some Responsibility for own work within defined limit.

4. NSQF LEVEL COMPLIANCE

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COPA (VI)

Name of the Trade Computer Operator & Programming Assistant (for Visually Impaired & Other Disabled)

NCO 2015 4131.0600, 3514.0300

NSQF Level Level-3

Duration of Craftsmen

Training One Year (2 Semesters)

Entry Qualification

Passed 10th class examination under 10+2 system of education (Candidate should be Visually impaired /Hearing impaired /other

Disabled)

Unit Strength (No. Of

Student) 10 (Max. Supernumeraries - 3)

Space Norms 35 Sq. m

Power Norms 3.45 KW

Instructors Qualification for

1. Computer

Operator And

Programming

Assistant (for

Visually Impaired &

Other Disabled)

Trade B.E. / B. Tech in Computer Science / IT from Recognized University with one year expreience in the relevant field. OR Post Graduate in Computer Science /Computer Application / IT or NIELIT B Level with one year expreience in the relevant field. OR PGDCA from UGC recognized University or NIELIT A Level with two year expreience in the relevant field. OR Diploma in Computer Science / IT from recognized Board/ Institute with two year expreience in the relevant field. OR NTC/NAC passed in the trade of Computer Operator and Programming Assistant with three-year post qualification expreience in the relevant field.

Desirable Qualification

Preference will be given to a candidate with CITS (Craft Instructor

Training Scheme) in COPA Trade.

Note: Out of two Instructors required for the unit of 2(1+1), one must have Degree/Diploma and other must have NTC/NAC qualification.

2. Employability Skill MBA OR BBA with two years experience OR Graduate in Sociology/

Social Welfare/ Economics with Two years experience OR Graduate/

5. GENERAL INFORMATION

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COPA (VI)

Diploma with Two years experience and trained in Employability

Skills from DGT institutes.

AND Must have studied English/ Communication Skills and Basic

Computer at 12

th / Diploma level and above. OR Existing Social Studies Instructors duly trained in Employability

Skills from DGT institutes.

List of Tools &

Equipment As per Annexure-I

Distribution of training on Hourly basis: (Indicative only)

Total hrs.

/week Trade Practical Trade Theory Employability Skills Extra-Curricular

Activity

40 Hours 30 Hours 6 Hours 2 Hours 2 Hours

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COPA (VI)

Learning outcomes are reflection of total competencies of a trainee and assessment will be carried out as per assessment criteria.

6.1 GENERIC LEARNING OUTCOME

1. Apply safe working practices.

2. Comply environment regulation and housekeeping.

3. Work in a team, understand and practice soft skills, technical English to communicate

with required clarity.

4. Understand and explain the concept in productivity, quality tools, and labour welfare

legislation and apply such in day to day work to improve productivity & quality.

5. Explain energy conservation, global warming and pollution and contribute in day to

day work by optimally using available resources.

6. Explain personnel finance, entrepreneurship and manage/organize related task in day

to day work for personal & societal growth.

6.2 SPECIFIC LEARNING OUTCOME

SEMESTER-I

7. Install and setup operating system and related software in a computer.

8. Create, format and edit document using word processing application software.

9. Create, format, edit and develop a workbook by using spreadsheet application

software.

10. Create and customize slides for presentation.

11. Create and manage database file using MS Access.

12. Install, setup/configure, troubleshoot and secure computer network including

Internet.

13. Develop static web pages using HTML.

SEMESTER-II

14. Develop web pages using Java Script.

15. Develop simple spread sheets by embedding VBA.

16. Maintain accounts using accounting software.

17. Browse, select and transact using E commerce websites.

18. Secure information from Internet by using cyber security concept.

6. LEARNING/ ASSESSABLE OUTCOME

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COPA (VI)

Note: -

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