[PDF] concept of total quality management in education

TQM approach in education involves not only achieving high quality but also influencing all segments of the educational process such as organization, management, interpersonal relations, material and human resources, etc.
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  • What is TQM and its importance in education?

    ?TQM as a management model, with its emphasis on leadership, strategy, teamwork, rigorous analysis and self-assessment, has a universal message. ? TQM in education has as its message the idea that every student has worth and demands the best possible chance in life.

  • What is the concept of quality total quality management?

    A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction.
    In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
    Primary elements of TQM.

  • What is the concept of quality total quality management?

    Some of the principles of total quality management are (i) Customer satisfaction. (ii) Employee involvement. and (iii) Continuous improvements in quality.

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management. I wanted to extol the virtues of TQM and to introduce the world of education to the then somewhat alien concept of quality assurance.



assesses the application of TO to education. In

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