Air New Zealand is introducing change flexibility for all new international flights booked and ticketed on NZ ticket stock (086) from 5-31 March 2020 Customers
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Air New Zealand is introducing change flexibility for all new international flights booked and ticketed on NZ ticket stock (086) from 5-31 March 2020 Customers
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Kia Ora Trade Partner,
Please see below two updates regarding:
Change flexibility on new international tickets
Air New Zealand: Change flexibility on new international ticketsAir New Zealand is introducing change flexibility for all new international flights booked and ticketed on NZ
ticket stock (086) from 5-31 March 2020. Customers who purchase an international ticket between these dates will have the standard changepenalty waived should they need to amend their flight dates, regardless of the number of changes made.
The normal fare difference will apply should the booking class not be available at the time of rebooking.
Agents should enter an OSI with the blanket authority - AUTHNZA155057 Customers purchasing domestic tickets should consider Flexidate, Flexitime products should they be concerned about needing to change their travel plans. Standard change and refund rules will remain on all domestic tickets.Air New Zealand capacity adjustments
Air New Zealand is making further capacity cuts to some of its Asia, Tasman and Domestic servicesthrough to the end of June as a result of the continuing impact of coronavirus (COVID-19) on customer
demand.Below outlines these changes:
Auckland Hong Kong
29 Mar-19 Apr will be adjusted from 7 times a week to 5 times a week
20 Apr-26 Jun will be adjusted from 7 times a week to 3 times a week
Auckland - Taipei
Mar-Apr will reduce from 4 services a week to 3 times a week May-Jun will reduce from 3 services a week to 2 times a weekAuckland - Singapore
4 May-end Jun will reduce from 14 times a week to 11 services a week.
Auckland Narita
9 Mar-end Apr will reduce from 10 times a week to 7 times a week
May-Jun will reduce from 10 times a week to 5 times a weekDomestic New Zealand
May-Jun will reduce by 2% of the network focusing on AKL-CHC/AKL-ZQNTasman
May-Jun will reduce by 4%
Air New Zealand will continue to monitor the situation and advise of any change to these guidelinesaccordingly. These guidelines will expire as per the dates above unless further updates are communicated.
We thank you for your support and patience during this time.Kind regards,
Air New Zealand Sales UK/Europe
Note: This e-mail address is not monitored and responses will not be actioned. If you have a query please redirect
to UKsalessupport@airnz.co.nz Good planets are hard to find - please think of the environment before you print this email. CAUTION - This message may contain privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby notified that any use, dissemination, distribution or reproduction of this message is prohibited. If you have received this message in error please notify Air New Zealand immediately. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Air New Zealand. For more information on the Air New Zealand Group, visit us online at http://www.airnewzealand.com Air New Zealand Ltd, The Triangle, 3rd Floor, 5-17 Hammersmith Grove London W6 0LG. Registered in England and Wales as a foreign company, registration number FC008870.