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DoD telephones are provided for the transmission of official government information only and are subject to
communications security monitoring at all times. Use of official DoD telephones constitutes consent to communications
security telephone monitoring.
JOINT BASE CHARLESTON
TELEPHONE DIRECTORY
DSN NUMBERS
JB-CHS-AB
673-XXXX
JB-CHS-WS
794-XXXX
AREA CODE 843
JB-CHS-AB
963-XXXX
JB-CHS-WS
794-XXXX
EMERGENCY NUMBERS FIRE/POLICE/AMBULANCE............................................911 COMMAND POST .........................................................963-8400 SEXUAL ASSAULT RESPONSE (AB) .....................963-7272 CHAPLAIN (AB) ............................................................963-2536SEXUAL ASSAULT RESPONSE (WS)..........(843) 478-8615 CHAPLAIN (AB AFTER HOURS) .................................963-8400CRIME STOP ............................................................ 963-8011 CHAPLAIN (WS) .............................................................794-7222GROUND ACCIDENTS ........................................... 963-5605 LOWCOUNTRY RED CROSS .............................(843) 764-2323 CIVIL ENGINEERS (Service Call) ............................ 963-2392 TELEPHONE TROUBLE REPORTING.........................963-2666 COMMAND DUTY OFFICER (WS).................(843) 754-5904 COMMUNICATIONS HELP DESK ................................963-2666
Last Reviewed 13 Dec 17
GENERAL INFORMATION
DO NOT DISCUSS CLASSIFIED INFORMATION ON
UNSECURE TELEPHONES. OFFICIAL DOD TELEPHONES
ARE SUBJECT TO MINITORNING FOR COMMUNICATIONS
SECURITY PURPOSES AT ALL TIMES.
DoD telephones are provided for the transmission of official government information only and are subject to communications security monitoring at all times. Use of official DoD telephones constitutes consent to communications security telephone monitoring.
EMERGENCY CALLS
Emergency numbers are listed on the front cover of this directory. If you need assistance, dial the base operator "0" from base extensions, or dial 963-1110 from private telephones.
BOMB THREAT
If you receive a bomb threat, DO NOT HANG UP. Use the Bomb Threat procedure form (AF Form 440), located by your telephone. After asking the questions on the form, and while the caller is still on the line, depress the hook-switch or flash button momentarily then dial 11#. This action allows the telephone switch to identify the calling number. Then from a different telephone, call 911 and report the bomb threat. Be sure to give the
911 dispatcher your name, unit, and telephone number. If danger
to life or property is possible, alert personnel and evacuate the building.
MALICIOUS / NUISANCE CALLS
If you receive a nuisance call and would like to pursue the source, DO NOT HANG UP. While the caller is still on the line, depress the hook-switch or flash button momentarily then dial 11#. Call 628 CS at 963-2666 and report the nuisance call. Be sure to give the 628 CS representative your name, unit, and telephone number. They will contact the SF who in turn will contact you to take a report. If the caller states there is a threat, notify the SF at extension 963-3600.
CLASSIFIED INFORMATION
1. Personnel who disclose classified or unauthorized sensitive
official information during use of the telephone are subject to disciplinary actions.
2. Military communications facilities are subject to monitoring by
the activities associated with the preservation of national security.
3. Do not paraphrase, or otherwise attempt to talk around
classified information.
4. Classified information will not be discussed over an admin-
istrative telephone unless it is encrypted with a device approved for this purpose.
DIALING INSTRUCTIONS
The telephones on Joint Base Charleston Air Base and Weapons Stations operate differently. Below are instructions for each.
AIR BASE DIALING INSTRUCTIONS
1. From Air Base Extensions:
On Air Base Calls- Dial 963+4 digit number Weapons Station Calls- Dial 794+ 4 digit number Long Distance Calls- Dial 98-1+area code+7 digit number. Input PIN when prompted. Overseas Commercial- Dial 98+011+ international number. Input PIN when prompted. Local Calls- Dial 99+7 10 digit number. Toll-Free Calls- Dial 99+1+800+7 digit number. 10 digit toll free number
DSN Calls- (CONUS)- Dial 94+7 digit number.
DSN Calls- (Global)- Dial 94+3 digit DSN area code and 7 digit number.
2. From Off Base Extensions:
To access an on-base extension, dial 843-963 plus the four-digit extension desired.
3. From Base Lodging:
(a) To dial from room to room, dial the room number. (c) For off- the seven area code and 7 digit number. (d) For billeting operator assistance dial "0"
WEAPONS STATION DIALING PROCEDURES
Note: Always Listen for Dial Tone before Dialing a Number
On WS Calls
Dial 794+ 4 digit number
1. DSN
CONUS -
OCONUS -
2. Off-base calls
Local Area 99-7 then 10 7 digit number SC Toll 98-1-area code-7 digit number CONUS Long distance 98-1-area code and seven digits Toll-Free Calls-Dial 99+1 800+7 digit number + ten digit toll free number Overseas Commercial- Dial 98+011+ international number NOTE: Facilities are maintained within the Department of Defense for the most economical and efficient placing of long-distance calls. To keep cost at a minimum, military departments must ensure that only official calls of short duration be made over Department of Defense facilities.
TELEPHONE PRACTICES
Personal Calls. Government telephones will be used for official calls only. Public telephones have been installed throughout the base for personnel convenience. Unauthorized, fraudulent and/or misuse of the telephones will result in disciplinary action.
GENERAL INFORMATION
STANDARD FEATURES
1. Call Forwarding. To temporarily redirect all calls, first dial the
call forward code then you'll hear a dial tone. Dial the 5 digit extension where calls are to be sent. You'll get a confirmation tone, then hang up. To cancel call forwarding, dial the call forward cancel code and listen for the confirmation code.
2. Transfer. To send the present call to another number, press
button or flash the switch hook. You'll get the recall dial tone (three short tones followed by a dial tone). Dial the number to which the call is to be transferred. If you stay on the line, the call will be transferred when you hang up your phone.
3. Conference Calling. To add another party to a call, press
or flash the switch hook. You'll get the recall dial tone. Dial the number of your third party. You can discuss the call privately with the third party at this time. If the line is busy or there is no answer, press or flash the switch hook twice to return to the original party. To put everyone on the call, press or flash the switch hook and announce the call. Conferences up to 6 participants can be made through the use of a Switch Feature called MeetMe (trademark) Conference Bridge.
4. Call Pickup. To answer a call placed to your pickup group when
your phone is idle, dial the pickup code if assigned to pick up group.
5. Send All Calls. To send all calls (except priority calls) to
coverage, dial the send all calls code and wait for the confirmation tone. Then hang up. To cancel all dial code and listen for confirmation tone.
USING A STE (Secure Telephone Equipment)
1. To place a secure call:
(a) Insert the KSV-21 Cryptographic Card, face up. (b) Pick up hand set, get dial tone and dial number desired. (c) Inform other party that you wish to go secure. The called party must have a valid KSV-21 inserted and locked in their STE to proceed. (d) Press the Secvoice button. Only one party needs to press Secure to initiate. STE will display When the secure link is established, the highest common classification for the two terminals is displayed.
2. If you receive an error message stating that your KSV-21 has
when trying to initiate secure calls, you must call the
Key Management Center (KMC) at DSN 963-1810 or
99-1-800-635-5689 to update the KSV-21. Simply follow on-
screen prompts and hang up when instructed.
USING A STU-III SECURE TELEPHONE
1. To place a secure call:
(a) Insert the Crypto Ignition Key (CIK) and rotate clockwise. (b) Pick up hand set, get dial tone and dial number desired. (c) Inform other party that you wish to go secure. The called party must have a valid CIK/KSV-21 inserted and locked in their STE to proceed. (d) Press the Secure button (Secure Voice on AT&T terminals). Only one party needs to press Secure to initiate. STE will display
When the secure link is established, the
highest common classification for the two terminals is displayed.
2. If you receive an error message stating that your KSV-21 has
when trying to initiate secure calls, you must call the
Key Management Center (KMC) at DSN 963-1810 or
99-1-800-635-5689 to update the KSV-21. Simply follow on-
screen prompts and hang up when instructed.
INFORMATION CALLS
For on base, local, DSN, or long distance information dial for the base operator. If dialing from off-base, dial 963-1110.
LONG DISTANCE CALLS
1. Official Calls:
(a) For official long distance calls, dial 98, area code, and telephone number. (b) Duration of calls will be held to a minimum. (c) The base operator does not accept collect calls All calls outside the local calling area are considered long distance. To ensure effective use of all voice communication services, it is necessary to limit access to users who have official need for the use of long distance service. Such users are personnel of essential elements of command and administration whose authorized usage of long distance telephone communications is required in support of command operations, intelligence, logistics, and administration. Personal and unofficial calls are prohibited. Unofficial calls to and from government telephones are not permitted. Use of government telephones for such calls to avoid payment of tolls is a UCMJ offense. All such calls are traced back to the calling party and appropriate action taken against the offender.
MINIMIZE
1. Minimize is a condition imposed by commanders to control
and reduce electronic communications, both data and voice traffic, during exercises or periods of emergency. During such periods, vital and relevant message traffic must be drastically reduced.
2. Minimize may be imposed Department of Defense wide, Air
Force-wide, MAJCOM wide, or for given countries, states, or areas as conditions warrant.
3. Minimize may be imposed on DSN, local telephone, or data
systems. Telephone systems include such services as long distance calls, administrative tie-line calls, etc. One or all systems or services may be minimized as required.
MONITORING
Communications systems are for transmission of official information only and are subject to communications management and security monitoring at all times. The Air Force also reserves the right to enter a premise where it provides such telephone service to inspect, repair, or remove equipment.
PHONETIC ALPHABET
The phonetic alphabet shown below, used in pronouncing isolated letters and spelling out words normally difficult to understand over voice communications, is authorized for combined, joint, or intra-
Air Force use.
GENERAL INFORMATION
A - ALPHA N - NOVEMBER
B - BRAVO O - OSCAR
C - CHARLIE P - PAPA
D - DELTA Q - QUEBEC
E - ECHO R - ROMEO
F - FOXTROT S - SIERRA
G - GOLF T - TANGO
H - HOTEL U - UNIFORM
I - INDIA V - VICTOR
J - JULIET W - WHISKEY
K - KILO X - XRAY
L - LIMA Y - YANKEE
M - MIKE Z - ZULU
TELEPHONE - REQUEST FOR TELEPHONE SERVICE
Requests for telephone installation, relocation, disconnects, etc., should be submitted using the automated CIPS 5.0 by the Work Order Submitter. Appointed Work Order Submitters have access to CIPS 5.0 for tracking all communication requests. If submitters don't have access, please contact 628 CS/
SCXP, 963-2933.
DSN - Defense Switched Network (DSN) is a common user dial network interconnecting major Department of Defense agencies and installations. DSN use is limited to official business.
DSN TROUBLE REPORTING
When trouble is encountered using DSN the following procedures should be taken:
1. Report the trouble to the Comm Focal Point
at 963-2666, Option 3.
2. Give the details of the trouble. Your telephone extension,
and location and number of party called.
DSN - CALLING INSTRUCTIONS
1. Users with dial-access to DSN should:
(a) Verify the DSN number. (b) Listen for the dial tone. (c) Dial the DSN access code "94". (d) Dial the seven-digit DSN number.
2. User Assistance:
Call assistance, conferencing and directory assistance for DSN are provided by your local operator and can be accessed by dialing "0".
THEATER CODES - DSN
314 - European Area
315 - Pacific Area
317 - Alaska Area
318 - Middle East
TIME DIFFERENCES (EST)
ALASKA................. -4
ENGLAND.......... +5
GERMANY............. +6
GREECE.................. +6
GUAM..................... +14
HAWAII .................. -6
JAPAN..................... +13
KOREA. .................. +13
OKINAWA.............. +13
PANAMA................ -1
SAUDI ARABIA..... +7
SPAIN ..................... +6
TURKEY................. +8
TELEPHONE FEATURE DESCRIPTIONS
NOTE: Not all of these features are available to all subscribers. If a certain feature is desired, submit your requirement to your telephone control officer (TCO).
CONSULTATION HOLD
Description: This feature allows a station to place an in-progress call on hold for up to three minutes at a time. To Activate: Flash/Switch-hook...your party is now on hold.
CALL TRANSFER
Description: This feature permits subscribers to transfer an in- progress call to another number without operator assistance. To Activate: Flash/Switch-hook...hear special dial tone. Dial destination desired.... Announce caller and hang up.
3 - WAY CONFERENCE
Description: This feature provides subscribers a means of placing a party on hold and then adding another party to an in-progress call without operator assistance. The total number of parties in the conference cannot exceed three.
To Activate: Flash/Switch- special third
party number.....flash/ switch-hook three parties will be connected.
CALL FORWARDING
Description: This feature allows a call directed to a number to be automatically routed to any other number. To Activate: Lift handset....dial *70 plus the number where calls are to be forwarded. To Verify: When calls are forwarded, your phone will give a short ring as a reminder that Call forwarding is activated.
To Cancel: Lift handset....dial #70.
CALL PICKUP
Description: Within a call pickup group, a station can answer a call incoming to another member station.
To Activate: Lift handset....dial *74.
AUTOMATIC CALL BACK
Description: This feature permits a station to request automatic callback upon encountering a busy number within the base system. The call back has a distinctive ring. To Activate: Flash/Switch-hook.....hear special dial tone....dial *73
To Cancel: Lift regular dial tone.....hang up.
SPEED CALL
Description: This feature is used to decrease the number of digits dialed for repetitively dialed numbers.quotesdbs_dbs14.pdfusesText_20
[PDF] San Antonio Military Telephone Directory - Air Force Housing - AFmil