[PDF] My Garmin Device Is Paired but Not Connecting to Sync Data to



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My Garmin Device Is Paired but Not Connecting to Sync Data to

The Garmin Connect App is Not Finding my Garmin Device During the Pairing Process If you are attempting to add your Garmin device to the Garmin Connect App and the app is not finding your device, review the following common solutions that may solve your problem Make sure that pairing mode is enabled on your Garmin device



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If data from your Garmin device has stopped

Troubleshooting Steps:

NOTE:

1. Close the

o Apple instructions o Android Instructions Power the Garmin device off and then power it back on o Rechargeable devices without a power button: Plug your device into a USB power o vivofit devices:

Power down the smartphone then power it back on

Remove then add the Garmin device from the Garmin Connect App o Instructions to do this can be found here:

How can I tell when the issue is fixed?

You can tell when your Garmin device is connected and syncing from the top of the My Day The

The sync arrows will spin during a sync

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If you receive a "Pairing Failed" message went attempting to ad

Example of error message

NOTE: When prompted from the phone, make sure that you are entering the six-digit code displayed on your Garmin device into your smartphone. Not entering this

code or entering the wrong code will result in a "Pairing Failed" message

Select the option to Retry the process. Sometimes attempting the process a 2nd time will finish the pairing process.

If the issue persists, reboot the Garmin device by powering it off and then powering it back on. Attempt to complete the

pairing process again.

o For devices without a button, plugging them into external power with the charging cable will reboot them.

Try rebooting the smartphone by powering it off and then powering back on. Attempt to complete the pairing process

again. *DUPLQ'HYLFH'XULQJWKH3DLULQJ3URFHVV If you are attempting to add your Garmin device to the Garmin Connect App and the app is not Make sure that pairing mode is enabled on your Garmin device. o Turning on pairing mode will trigger a Bluetooth beacon signal that the Garmin Connect Turn the Bluetooth setting on your smartphone off and then back on. o Cycling this setting on your smartphone can resolve some pairing issues.

Power off and then power on your Garmin device.

o If you have a Garmin device that does not feature a button, use the charging cable and *DUPLQ'HYLFH'XULQJWKH3DLULQJ3URFHVV If you are attempting to add your Garmin device to the Garmin Connect App and the app is not Make sure that pairing mode is enabled on your Garmin device. o Turning on pairing mode will trigger a Bluetooth beacon signal that the Garmin Connect Turn the Bluetooth setting on your smartphone off and then back on. o Cycling this setting on your smartphone can resolve some pairing issues.

Power off and then power on your Garmin device.

o If

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In order to receive smart notifications on your Garmin device, it must be paired to your phone

1. Review App Permissions settings

Select your platform below to reveal instructions

Android Instruction

2. Review App Notification settings

Select your platform below to reveal instructions

Android Instruction

3. Check the Smart Notifications setting on your Garmin Device

o This setting is usually found under Settings > Bluetooth/Phone.

4. Android Users:

o The location of this setting will vary by phone manufacturer. If you cannot find this NOTE:

Open the phone's Settings menu

Select the magnifying

Input ͞Access" into the search bodž

Select Notification Access Access to Notifications ƒ On some phones you may need to select Special Access

Enable access to notifications for Connect

None of the above topics cover my issue

Confirm that you are running the latest version of the Garmin Connect o Choose your app store below to check for and install any available updates:

Make sure the so

o Use Check for and install any available updates for your phone. o Consult your phone manufacturer for assistance in needed.

Review the following

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It is recommended to charge the battery for an hour, even if the display does not show the device

Performing a Soft Reset

1. Connect the device to a computer via charging clip

Press and hold POWER/LIGHT button for 25 seconds or

Press POWER/LIGHT to power unit back on

Charge battery to 100%

Update the device's software with See related content for installation The

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If you are charging your Garmin fenix more frequent than expected, it could be due to the NOTE:

Functions that use additional battery:

Backlight:

GPS: WiFi:

Bluetooth:

Vibration:Alerts that cause vibration or make sound use additional battery. Turning them off

Widgets and Connect IQ downloads:

Music Syncing:

Some of the functions are redundant, for example; steps and activities are uploaded both through If battery drain still continues after making some settings changes, tquotesdbs_dbs8.pdfusesText_14