Cipd conflict management a shift in direction

What is direct conflict management?

When people give up something to gain something, they use a direct approach to resolving conflict.
Typically, both parties want to see an amicable solution.
If participants are willing and able to make concessions, the outcome tends to appease both parties..

Why is handling conflict an important part of making an organizational change?

Effective conflict management can also improve employee morale and reduce employee turnover.
It can lead to better problem-solving skills and more creative solutions.
Finally, effective conflict management can improve the overall culture of the workplace and create a more positive image of the organization..

When you find yourself in a conflict situation, these five strategies will help you to resolve disagreements quickly and effectively:

1. Raise the Issue Early.
Keeping quiet only lets resentment fester.
2. Manage Your Emotions
3. Show Empathy
4. Practice Active Listening
5. Acknowledge Criticism