Two methods of dispute resolution: litigation and alternative dispute resolution.
Litigation refers to lawsuits, the process of filing claims in court, and ultimately going to trial.
Alternative dispute resolution is any other formal or informal process used to settle disputes without resorting to a trial.
Mediation..
The collaboration approach to conflict management is the best to use in all situations.
While the collaboration approach has many advantages, it is not universally superior to the other techniques.
An effective mediation strategy for bringing the two sides together is trying to get both parties to attack you..
The definition of conflict can be extended from single people to groups and more than two parties can be involved in a conflict.
The principles remain the same.
A common element found in all definitions is the divergent goals and interest of two actors or parties who resort to various means in pursuit of achieving their objectives.
