Consumer behavior say about

  • 96% of customers don't even file a complaint after a bad experience; they'll simply never go back to that brand.
    You should: Never skimp on a good customer experience for your existing customers.
    This also goes back to #1: loyal customers are ultimately more valuable for you.

  • How can we understand customer behavior?

    Use qualitative and quantitative methods like focus groups, surveys and customer behaviour data.
    Analyse the data to look for trends and patterns.
    This will help you understand what your customers want and need from your business.
    Use the information to improve your marketing strategy..

  • What is a fact about consumer behavior?

    96% of customers don't even file a complaint after a bad experience; they'll simply never go back to that brand.
    You should: Never skimp on a good customer experience for your existing customers.
    This also goes back to #1: loyal customers are ultimately more valuable for you..

Consumer behaviour, in its broadest sense, is concerned with understanding both how purchase decisions are made and how products or services are consumed or experienced. Consumers are active decision-makers. They decide what to purchase, often based on their disposable income or budget.

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