Consumer law bc

  • How do I file a consumer complaint in BC?

    If you think a company you're dealing with is operating illegally or unethically, you can:

    1contact Consumer Protection BC to report your concerns;2file a complaint, with the Better Business Bureau;3file a complaint with the Motor Vehicle Sales Authority of BC against a licensed motor vehicle dealer; or..

  • What are the refund laws in BC?

    Consumer's remedy if unsolicited goods or services
    (.

    1. If a supplier receives a demand for a refund, the supplier must refund to the consumer, within 15 days after the supplier received the demand, all money received in respect of the unsolicited goods or services

  • What is the role of the consumer protection office in BC?

    Our purpose is to license and inspect regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws and educate consumers and businesses about their rights and responsibilities..

  • Consumer's remedy if unsolicited goods or services
    (.
    1. If a supplier receives a demand for a refund, the supplier must refund to the consumer, within 15 days after the supplier received the demand, all money received in respect of the unsolicited goods or services
Consumer Protection BC is responsible for enforcing three Acts and many regulations. This page lists them all.

How does BC regulate motor vehicle sales?

Regulates the sale of motor vehicles by motor dealer businesses

All motor vehicle dealerships, salespeople, broker agents and their representatives, and wholesalers must be registered under the act

Governs how tickets to recreational, sporting and cultural events in BC can be sold or re-sold by businesses

What is Consumer Protection BC?

Consumer Protection BC is a non-profit organization responsible for enforcing the BPCPA and other consumer protection laws in British Columbia

They provide a variety of services to consumers, including education and outreach programs and complaint resolution services

Why are consumer protection laws important?

Consumer protection laws act as the glue that holds together a reliable economy

They protect consumers from fraudulent business practices, defective products, and dangerous goods and services

They also allow customers to make well-informed and confident decisions about where and how to spend their money


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