Consumer law section 60

  • What does the Consumer Guarantees Act cover?

    The Consumer Guarantees Act (CGA) protects consumers by: allowing you to seek repairs, replacements, or refunds when goods are faulty. setting minimum guarantees for all products and services..

  • What is s260 of the ACL?

    A 'major failure' is defined in s 260 of the ACL to include circumstances where "the goods would not have been acquired by a reasonable consumer fully acquainted with the nature and extent of the failure"..

  • What is Section 54 consumer?

    Section 54 of the ACL states, so to speak, that goods are of acceptable quality—that is, they are safe, durable and free from defects, are acceptable in appearance and finish and do what they are ordinarily expected to do..

  • What is the s60 of the ACL?

    Section 60 provides that services must be provided with due care and skill.
    Section 61 provides that services also must be reasonably fit for the purpose that a consumer makes known to the supplier.Dec 14, 2021.

Dec 14, 2021Section 60 provides that services must be provided with due care and skill. Section 61 provides that services also must be reasonably fit 

What does a reasonable consumer consider acceptable?

as a reasonable consumer fully acquainted with the state and condition of the goods (including any hidden defects of the goods), would regard as acceptable having regard to the matters in subsection (3) the nature of the goods; and the price of the goods (if relevant); and

What is a major failure to comply with a consumer guarantee?

There is also a major failure to comply with a consumer guarantee when there are multiple minor problems with the product and you would not have purchased the product if you had known the nature and extent of the problems, taken as a whole

You would not have engaged the service if you had known the nature and extent of the problem

What is the Australian Consumer Law?

The Australian Consumer Law (contained in a schedule to the Competition and Consumer Act 2010) creates a basic set of guarantees for consumers who acquire goods and services from Australian suppliers, importers or manufacturers

These are intended to ensure that you receive the goods or services that you have paid for


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