Consumer law voucher expiry

  • Does a voucher have to have an expiry date?

    Expired gift cards
    The time it takes for a gift voucher to expire is decided by the vendor – our advice is to check the expiry date as soon as you receive it.
    There aren't any specific laws that say how long a gift voucher or card should last, meaning they could last anywhere from a few months to a few years..

  • How long does voucher expire?

    The most important aspect of this section deals with the expiration of vouchers exchanged for consideration.
    It provides that a voucher in terms of this section, does not expire until the full value thereof has been redeemed or three years after the date on which it was issued..

  • What happens if a voucher expires?

    There's a possibility they may replace it as a gesture of goodwill.
    In some cases, retailers may only deal with the person who originally purchased the gift card or voucher.
    If this happens, ask the person who bought the gift card or voucher to contact the retailer on your behalf..

  • Expiry dates
    If there is an expiry date, the retailer has no obligation to accept it after the expiry date has passed.
    It's a good idea to use vouchers as soon as possible.
  • Instant Money vouchers are valid for 3 years.

Do gift vouchers have consumer rights?

Consumer rights related to gift vouchers are set down in law and include a five year minimum expiry date

Not all vouchers are covered by the legislation so it is important to check what kind of voucher you have and what rights apply

What is the consumer protection (gift vouchers) act 2019?

The President, Michael D

Higgins, recently signed the Consumer Protection (Gift Vouchers) Act 2019 ( Act) into law

The Act contains a few substantive changes to the way gift vouchers operate, including: If the voucher contains an expiry date, then the expiry date must be specified on the voucher

When does a voucher expire?

(Such as a Christmas or Easter event etc)

In these circumstances, it is perfectly acceptable to have the expiration date ends when your offering is no longer available

Just be sure to make this extremely clear for the purchaser when buying the voucher and for the receiver to spend the voucher


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