Manage customer relationships

Be polite about it, but don’t be afraid to assert your opinion

You’ll likely earn more respect and trust—not to mention getting better results in the campaign

Inevitably, things are going to go wrong when managing customer relationships

You’ll miss a deadline, forget a document, or otherwise embarrass yourself in front of the client

Communication is the central part of your customer relationship management strategy

It’s the best way to learn what your target audience is interested in and get more personal with them

To avoid missing the most important conversations, you need to keep your inbox organized

Filter incoming emails based on the types of submissions