How long does it take to get a certificate? How are they sent?
We have classes that grant an immediate certificate and classes with instructor review that take apx. one week. Please note: The date noted on the...
Expedited Certificates
There is a $15 fee if you need us to expedite (within 72 business hours) your certificate earlier than two weeks (the expedited certificate payment...
Can I have a hard copy of my certificate mailed to me?
Absolutely! A $7.50 shipping/handling fee applies if you wish to have a copy of your certificate mailed. If you wish to purchase a mailed certifica...
What if I need to replace my certificate?
All certificates are sent via email to the student's email address unless otherwise specified. We will resend you the certificate via email free of...
How can I be sure that I get credit from my state?
Click here to check whether you need to supply us with a registry, stars or MOPD number or whether you need to complete other forms.
What if I don't get my class information email?
In addition to instant class information, an email is automatically sent once we receive payment. If you don't see the email, be sure to check your...
Where is my enrollment key? I can't find it.
Each class has its own enrollment key that you will need to enter to access the class for the first time. When you purchase a class online, this en...
I logged into the system and there are no classes under my courses
There are two parts to accessing a class. A. Creating an account. B. Enrolling yourself in each class using the enrollment key provided in this not...
How long does it take before I receive class information?
As soon as you complete payment information, you will receive the information to access the class. Two emails will also be sent to the email addres...
Can I take a class more than once?
Many licensing agencies, state regulations, and school administrators will not honor the credit for a class that has been taken; we will no longer...
