19 mar. 2022 · ITIL Capacity Management aims to ensure that the capacity of IT services and the IT infrastructure is able to deliver the agreed service ...Process Description · Sub-Processes · Definitions
What is capacity management in ITIL?
Capacity management is an IT service management practice within the ITIL framework. ITIL capacity management includes the service designs, plans, and processes that ensure your IT organization has the right amount of resources at the right time and at the right price to keep operations running smoothly.
What is capacity in operations management example?
The capacity of a business measures how much companies can achieve, produce, or sell within a given time period. Consider the following examples: A call center can field 7,000 calls per week. A café can brew 800 cups of coffee per day.