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Number: M-001 Revision: A
Page 1 of 22
Page 1 of 22
QUALITY MANUAL
ISO 9001:2015
Quality Management System
Number: M-001 Revision: A
Page 2 of 22
Page 2 of 22
Sean Duclos
OwnerRevision History
Date Change Notice Change Description
11/02/2015 1001 Original Release to ISO9001:2015
Number: M-001 Revision: A
Page 3 of 22
Page 3 of 22
Contents
Introduction.................................................................................................................................................... 5
0.1 General ........................................................................................................................................ 5
1 Scope ................................................................................................................................................... 5
1.1 General ........................................................................................ Error! Bookmark not defined.
2 Normative References .......................................................................................................................... 5
3 Terms and Definitions .......................................................................................................................... 5
4 Context of the Organization .................................................................................................................. 6
4.1 Understanding the Organization and its Context ......................................................................... 6
4.2 Understanding the Needs and Expectations of Interested Parties .............................................. 6
4.3 Determining the Scope of the Quality Management System ....................................................... 6
Scope of Registration ............................................................................................................................... 6
4.4 Quality Management System and its Processes ......................................................................... 7
5 Leadership ............................................................................................................................................ 7
5.1 Leadership and Commitment ...................................................................................................... 7
5.2 Policy ........................................................................................................................................... 8
Quality Policy: ........................................................................................................................................... 8
5.3 Organizational Roles, Responsibilities, and Authorities .............................................................. 9
6 Planning ................................................................................................................................................ 9
6.1 Actions to Address Risks and Opportunities ............................................................................... 9
6.2 Quality Objectives and Planning to Achieve Them...................................................................... 9
6.3 Planning of Changes ................................................................................................................. 10
7 Support ............................................................................................................................................... 10
7.1 Resources .................................................................................................................................. 10
7.2 Competence .............................................................................................................................. 11
7.3 Awareness ................................................................................................................................. 12
7.4 Communication .......................................................................................................................... 12
7.5 Documented Information ........................................................................................................... 12
8 Operation ............................................................................................................................................ 13
8.1 Operational Planning and Control ............................................................................................. 13
8.2 Requirements for Products and Services .................................................................................. 13
8.3 Design and Development of Products and Services ................................................................. 14
8.4 Control of Externally Provided Processes, Products, and Services .......................................... 16
Number: M-001 Revision: A
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8.5 Production and Service Provision .............................................................................................. 17
8.6 Release of Products and Service .............................................................................................. 18
8.7 Control of Nonconforming Outputs ............................................................................................ 19
9 Performance Evaluation ..................................................................................................................... 19
9.1 Monitoring, Measurement, Analysis and Evaluation ................................................................. 19
9.2 Internal Audit .............................................................................................................................. 20
9.3 Management Review ................................................................................................................. 20
10 Improvement .................................................................................................................................. 21
10.1 General ...................................................................................................................................... 21
10.2 Nonconformity and Corrective Action ........................................................................................ 21
10.3 Continual Improvement .............................................................................................................. 22
Number: M-001 Revision: A
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Introduction
.01 General At Millennium Precision LLC we know that an inferior component can cost you money, time and credibility. In high tech manufacturing, the only tolerance is zero defects. We understand the importance of prompt quote response, quality manufacturing and on time delivery. Millennium Precision has achieved customer loyalty by practicing a policy of strong communication and working closely with customers to deliver to their exact specifications. Our investment in the best technology allows our engineering department to communicate with customers efficiently throughout the design, manufacturing and assembly processes.Millennium Precision LLC
234 Abby Road
Manchester, NH 03103
Phone: 603.644.1555 Fax: 603.644.215
55www.millenniumprecisionllc.com This Quality Manual specifies requirements that Millennium uses to address customer satisfaction, to meet customer and applicable regulatory and statutory requirements and to meet ISO 9001:2015 requirements, and is supported by additional procedures where necessary. The quality management principles stated in ISO 9000, and ISO 9004, have been taken into consideration during the development of this Quality Policy Manual. This Quality Manual specifies the general requirements for Millennium competence towards a management system for quality, administrative and technical operations.