Crisis management komunikace

Finally, you must learn by evaluating and learning from the process and outcomes, conducting a debrief and lessons learned session, and documenting best practices.
By following these four key steps of communication crisis management, you can effectively handle any communication challenge.

This article suggests that crisis communication should be a part of the larger issues of communication policy and strategy that may lead to more effective and efficient influence of opinion development among members of publics important to organizations.

Ongoing crisis communication:

Generally, crisis communication has been relegated to a defensive role, where the premise of crisis communication is the need to offset potential negative consequences of not communicating.