Consumer law advice

A Guide to Consumer Law will help you understand how you are protected by law when shopping for goods, services and digital content

It also contains top tips for protecting yourself and what to do if you have a complaint

We can also deliver free training on Consumer Law for groups and community organisations

Consumer protection is a group of laws which protect individual customers against unfair selling practices for goods, digital content and services

Every time you buy something, you make a contract with the seller

When you do this you are entitled to products or services of: And will last a reasonable length of time