Consumer law basics

Consumer law provides protection to the consumer against issues like fraud or mis-selling when they purchase a product or service.

What is a consumer law?

The term ‘consumer law’ refers to any piece of government legislation designed to protect consumers from poor-quality products and poor business practices

In the UK there are two pieces of legislation that form the basis of consumer rights: the Consumer Rights Act (2015) and the Consumer Protection Act (1987)

What is the double nature of International Consumer Law?

The double nature of the international consumer law also demonstrates the tension between, on the one side, the urge to establish global minimum standards of consumer protection and, on the other side, the need for the abolition of cross-border differences in order to enhance international trade

What is the purpose of the 2015 Consumer Law revisions?

The 2015 modifications reflect a rising interest and increasing relevance of consumer law worldwide

The purpose of the second revision was to adapt the Guidelines to the changes in society, economy, advertising techniques, technology, and the needs of the consumers, and also to prepare the UN Guidelines for future changes