Customer relationship management dissertation topics

  • What are main areas of customer relationship management?

    Common components and capabilities of CRM systems include the following:

    Marketing automation. Sales force automation. Contact center automation. Geolocation technology, or location-based services. Workflow automation. Lead management. Human resources (HR) management. Analytics..

  • The primary focus of CRM is managing and improving relationships, differentiation, revenue enhancement, and growing the organization.
    We've already seen how CRM systems can help manage and improve customer relationships.
Aug 19, 2020Get a complete list of the best customer management dissertation topics compiled by our experts or if you want a custom thesis ideas connect 

What is a good Journal for Customer Relationship Management?

Customer Relationship Management 1 1 International Journal of Human and Social Sciences 1 1 International Journal of Management 1 1 International Monthly Refereed Journal of Research in Management and Technology 1 1 Journal of Basic and Applied Scientific Research 1 1 Journal of Business & Industrial Marketing 1 1 .


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