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216962[PDF] Chapter: 2 Types of communication

Chapter: 2

Types of communication

Presented by: KameliaGulam

CHAPTEROUTLINE

2.1 types of communication

2.1.1Verbal communication

2.1.2Non-verbal communication

2.1 Forms of communication

2.2.1 Interpersonal communication

2.2.2 Intrapersonal Communication

2.2.3Small Group communication

2.2.4One-to-group communication

2.2.5Mass communication

TYPESOFCOMMUNICATION

Verbal Communication

1.Oral 2. Written

Non Verbal Communication

1. kinesics (Body language)

2. Haptics (Touch )

3. Proxemics (Space distancing)

4. Chronemics

5.Sign language

6.para language

1. VERBALCOMMUNICATION

* Verbal communication is refers to the form of communication in which message is transmitted verbally

Verbal communication is done by words,

mouth or a piece of writing.

™Objective of every communication is to have

people understood what we are trying to say.

A/ ORALCOMMUNICATION

¾In oral communication, Spoken words are used.

¾It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. ¾Communication is influence by volume, speed and clarity of speaking.

ORALCOMMUNICATION

Advantages

ƒQuickness in exchange of

Ideas

ƒQuick feedback

ƒFlexibility

ƒPersonal touch

ƒRemoval of

misunderstanding

Disadvantages

ƒUnfit for lengthy message.

ƒUnfit for policy matters.

ƒLack of written proof.

ƒExpensive method.

ƒLack of clarity.

ƒMisuse of time.

ƒPresence of both the

parties is necessary.

B/WRITTENCOMMUNICATION

|In written communication, written signs or symbols are used to communicate. |In written communication message can be transmitted via email, letter, report, memo etc. |In written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.

WRITTENCOMMUNICATION

Chapter: 2

Types of communication

Presented by: KameliaGulam

CHAPTEROUTLINE

2.1 types of communication

2.1.1Verbal communication

2.1.2Non-verbal communication

2.1 Forms of communication

2.2.1 Interpersonal communication

2.2.2 Intrapersonal Communication

2.2.3Small Group communication

2.2.4One-to-group communication

2.2.5Mass communication

TYPESOFCOMMUNICATION

Verbal Communication

1.Oral 2. Written

Non Verbal Communication

1. kinesics (Body language)

2. Haptics (Touch )

3. Proxemics (Space distancing)

4. Chronemics

5.Sign language

6.para language

1. VERBALCOMMUNICATION

* Verbal communication is refers to the form of communication in which message is transmitted verbally

Verbal communication is done by words,

mouth or a piece of writing.

™Objective of every communication is to have

people understood what we are trying to say.

A/ ORALCOMMUNICATION

¾In oral communication, Spoken words are used.

¾It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. ¾Communication is influence by volume, speed and clarity of speaking.

ORALCOMMUNICATION

Advantages

ƒQuickness in exchange of

Ideas

ƒQuick feedback

ƒFlexibility

ƒPersonal touch

ƒRemoval of

misunderstanding

Disadvantages

ƒUnfit for lengthy message.

ƒUnfit for policy matters.

ƒLack of written proof.

ƒExpensive method.

ƒLack of clarity.

ƒMisuse of time.

ƒPresence of both the

parties is necessary.

B/WRITTENCOMMUNICATION

|In written communication, written signs or symbols are used to communicate. |In written communication message can be transmitted via email, letter, report, memo etc. |In written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.

WRITTENCOMMUNICATION


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