[PDF] Chapter: 2 Types of communication
➢ In oral communication Spoken words are used ➢ It includes face-to-face conversations speech telephonic conversation video radio television voice
Chapter Types of communication
[PDF] VERBAL AND NON VERBAL COMMUNICATION
Communication through radio television or mobile phones is also called verbal communication • The series of words and grammar rules define the language
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[PDF] 1 COMMUNICATION - INTRODUCTION MEANING & DEFINITION
There are at least three general types of communication goals: Verbal or spoken communication includes informal staff meetings
BHMAECC II
[PDF] UNIT-1: Introduction • Theory of Communication • Types and Modes
Words as we are all aware can be written or spoken Thus verbal communication can further be divided into two types: (a) Oral Communication: “A wound
ENGLISH NOTES UNIT A TO D
04 Verbal Communication - Sage Publications
Verbal communication involves the use of language Notice that the word use is emphasized in this definition When discussing verbal communica-
Chapter
[PDF] Communication
Meaning of Communication Communication is the act of sharing information There are three forms of communication which are verbal communication written
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[PDF] Communication: Concept and Types (With special reference to Non
3 avr 2020 · non-verbal elements of communication used to modify meaning and convey emotion Paralanguage may be expressed consciously or unconsciously
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[PDF] 11-ITpdf - Class Notes
Non verbal communication is of different types: a) Expressions Complementary: Non-verbal cues complement a verbal message by adding to its meaning
IT
[PDF] sem 6 B A Prog SEC Business communication - Shivaji College
types of communication verbal communication can be in the spoken or the written form Oral Communication - Meaning Advantages and Limitations
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Uttarakhand Open University 1
UNIT: 1
COMMUNICATION - INTRODUCTION,
MEANING & DEFINITION
Structure
1.1 Introduction
1.2 Objectives
1.3 Communication: Meaning and Concept
1.4 Historical Background of Communication
1.5 Definitions of Communication
1.6 Models of Communication
1.6.1 Shannon's Model of the Communication Process
1.6.2 Intermediary Models of the Communication Process
1.7 The Communication Process
1.8 Functions of Communication
1.9 Importance of Communication
1.10 Types of Communication
1.10 Summary
1.11 Glossary
1.12 Answers to Check your Progress
1.13 Bibliography
1.14 Suggested Readings
1.15 Terminal Questions
1.1 INTRODUCTION
"communicate" is derived from the word "common" - to share, exchange, send along, transmit, talk, gesture, write, put in use, relate. So an investigation of this subject might begin with the question: What do all studies of communication have in common? What are the shared concepts that make the study of "communication" different from the study of subjects such as "thought" or "literature" or "life?" When someone says, "This is a communication problem," what does that mean?1.2 Objectives
After reading this unit, you will be able to:
Understand the meaning and concept of CommunicationUnderstand the Process of Communication
English Communcation BHMAECC-IIUttarakhand Open University 2
Understand the importance of Communication
Understand the functions of Communication
1.2 COMMUNICATION: MEANING AND CONCEPT
Communication establishes relationships and makes organizing possible. Every message has a purpose or objective. The sender intends -- whether consciously or unconsciously -- to accomplish something by communicating. In organizational contexts, messages typically have a definite objective: to motivate, to inform, to teach, to persuade, to entertain, or to inspire. This definite purpose is, in fact, one of the principal differences between casual conversation and managerial communication. Effective communication in the organization centers on well-defined objectives that support the organization's goals and mission. Supervisors strive to achieve understanding among parties to their communications.Organizational communication establishes a pattern of formal communication channels to carry information vertically and horizontally. (The organization chart displays these channels.)To ensure efficient and effective
accomplishment of objectives, information is exchanged. Information is passed upward from employees to supervisors and laterally to adjacent departments. Instructions relating to the performance of the department and policies for conducting business are conveyed downward from supervisors to employees. The organization carries information from within the department back up to top management. Management furnishes information about how things are going, notifies the supervisor of what the problems are, and provides requests for clarification and help. Supervisors, in turn, keep their employees informed and render assistance. Supervisors continually facilitate the process of gaining necessary clarification and problem solving; both up and down the organization. Also, supervisors communicate with sources outside the organization, such as vendors and customers. Communication is the process by which a message or information is exchanged from a sender to a receiver. For example a production manager (sender) may send a message to a sales manager (receiver) asking for sales forecasts for the next 6 months so they can plan production levels. The sales manager would then reply (feedback) to the production manager with the appropriate figures. This is an example of internal communication, i.e. when communications occur between employees of a business. Communication therefore links together all the different activities involved in a business and ensures all employees are working towards the same goal and know exactly what they should be doing and English Communcation BHMAECC-IIUttarakhand Open University 3
by when. Effective communication is therefore fundamental to the success of a business. A business will of course need to communicate with people or organisations outside of the business. This is known as external communication. For example a marketing manager will need to tell customers of a new special pricing offers or the finance director may need to ask banks for a loan.Receivers of Messages
Internal External
Workers
Directors
Managers
Customers
Local community
Suppliers
Shareholders
Government
English Communcation BHMAECC-IIUttarakhand Open University 1
UNIT: 1
COMMUNICATION - INTRODUCTION,
MEANING & DEFINITION
Structure
1.1 Introduction
1.2 Objectives
1.3 Communication: Meaning and Concept
1.4 Historical Background of Communication
1.5 Definitions of Communication
1.6 Models of Communication
1.6.1 Shannon's Model of the Communication Process
1.6.2 Intermediary Models of the Communication Process
1.7 The Communication Process
1.8 Functions of Communication
1.9 Importance of Communication
1.10 Types of Communication
1.10 Summary
1.11 Glossary
1.12 Answers to Check your Progress
1.13 Bibliography
1.14 Suggested Readings
1.15 Terminal Questions
1.1 INTRODUCTION
"communicate" is derived from the word "common" - to share, exchange, send along, transmit, talk, gesture, write, put in use, relate. So an investigation of this subject might begin with the question: What do all studies of communication have in common? What are the shared concepts that make the study of "communication" different from the study of subjects such as "thought" or "literature" or "life?" When someone says, "This is a communication problem," what does that mean?1.2 Objectives
After reading this unit, you will be able to:
Understand the meaning and concept of CommunicationUnderstand the Process of Communication
English Communcation BHMAECC-IIUttarakhand Open University 2
Understand the importance of Communication
Understand the functions of Communication
1.2 COMMUNICATION: MEANING AND CONCEPT
Communication establishes relationships and makes organizing possible. Every message has a purpose or objective. The sender intends -- whether consciously or unconsciously -- to accomplish something by communicating. In organizational contexts, messages typically have a definite objective: to motivate, to inform, to teach, to persuade, to entertain, or to inspire. This definite purpose is, in fact, one of the principal differences between casual conversation and managerial communication. Effective communication in the organization centers on well-defined objectives that support the organization's goals and mission. Supervisors strive to achieve understanding among parties to their communications.Organizational communication establishes a pattern of formal communication channels to carry information vertically and horizontally. (The organization chart displays these channels.)To ensure efficient and effective
accomplishment of objectives, information is exchanged. Information is passed upward from employees to supervisors and laterally to adjacent departments. Instructions relating to the performance of the department and policies for conducting business are conveyed downward from supervisors to employees. The organization carries information from within the department back up to top management. Management furnishes information about how things are going, notifies the supervisor of what the problems are, and provides requests for clarification and help. Supervisors, in turn, keep their employees informed and render assistance. Supervisors continually facilitate the process of gaining necessary clarification and problem solving; both up and down the organization. Also, supervisors communicate with sources outside the organization, such as vendors and customers. Communication is the process by which a message or information is exchanged from a sender to a receiver. For example a production manager (sender) may send a message to a sales manager (receiver) asking for sales forecasts for the next 6 months so they can plan production levels. The sales manager would then reply (feedback) to the production manager with the appropriate figures. This is an example of internal communication, i.e. when communications occur between employees of a business. Communication therefore links together all the different activities involved in a business and ensures all employees are working towards the same goal and know exactly what they should be doing and English Communcation BHMAECC-IIUttarakhand Open University 3
by when. Effective communication is therefore fundamental to the success of a business. A business will of course need to communicate with people or organisations outside of the business. This is known as external communication. For example a marketing manager will need to tell customers of a new special pricing offers or the finance director may need to ask banks for a loan.Receivers of Messages
Internal External
Workers
Directors
Managers
Customers
Local community
Suppliers
Shareholders
Government
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