[PDF] Microsoft Teams Audio Troubleshoot - Metro North Health





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leay:block;margin-top:24px;margin-bottom:2px; class=tit siswayneeduGuide to Recording & Adding Audio to PowerPoint Presentations

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Microsoft Teams Audio Troubleshoot - Metro North Health

click on ‘Include audio’ to enable then select the screen you want to share 4 To stop sharing audio during your presentation go to the toolbar at the top of the screen and click on the System Audio button Note: You can enable or disable system audio from this toolbar during a meeting



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V4.0 Effective: January 2021 Review: January 2022

Document ID: 14-QDA-QRG

Microsoft Teams

Audio Troubleshoot

How to resolve common audio issues when using

in Microsoft Teams.

What if I be heard?

Make sure your headset/headphones are plugged

in.

You may have your microphone muted. From the

meeting screen, click on the microphone icon to unmute yourself.

Manage device settings

If you still cannot be heard, check that your microphone device settings have been properly configured.

1. When in a meeting go to the meeting toolbar in the

top right-hand corner, click on the three dots icon then select Device settings.

2. The Device settings panel will appear on the right-

hand side of your screen. Make sure the correct microphone is selected by clicking on the drop- down. X in the top right hand corner.

What if

anyone?

Make sure your headset / headphones are plugged

in. If you are unable to hear the other participants you may have your sound settings on your device turned off. Make sure you have enabled sound on your device.

Note: These images are from a Windows computer

and may differ on other devices. If you still cannot hear anyone, check that your speakers have been configured properly.

Sound Off

Sound On

Muted

Unmuted

Page 2 of 2

V4.0 Effective: January 2021 Review: January 2022

Document ID: 14-QDA-QRG

3. During a meeting, from your toolbar, click on the

three dots icon then on Device settings.

4. The evice settings panel will appear on the right-

hand side of your screen. Make sure that the correct microphone is selected from the drop-down.

Sound from a shared

screen working When sharing your screen and you want participants to hear audio from a desktop application, you need to enable as this is not automatic.

1. If your colleagues cannot hear a video you are

sharing, you will need to click Stop Sharing.

2. Re-select Share screen.

3. Before selecting your screen to share, make sure to

click on Include audio to enable, then select the screen you want to share.

4. To stop sharing audio during your presentation, go

to the toolbar at the top of the screen and click on the System Audio button.

Note: You can enable or disable system audio from

this toolbar during a meeting.quotesdbs_dbs14.pdfusesText_20
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