Customer relationship management binus

  • What is CRM in bank?

    What does CRM stand for in banking? Just as in other industries like retail or business, in banking, CRM stands for Customer Relationship Management.
    A Customer Relationship Management solution in banking helps banks manage customers and better understand their needs in order to provide the right solutions, quickly..

  • Oracle Customer Experience Cloud (Oracle CX Cloud) is a suite of cloud-based tools for customer relationship management (CRM), sales, marketing, customer service, e-commerce and other tools, such as configure, price, quote (CPQ) tools.
  • Types of CRM
    But these solutions, such as Oracle's, offer many more valuable capabilities that span a wide range of marketing and sales functions, including marketing, customer service, sales, and partner channel management.
    Today's CRM software can support the entire customer journey.
Customer Relationship Management (CRM) is a technology for managing company's relationships and interactions with customers and potential customers.

Does your business need a customer relationship management system?

Your business cannot s쳮d without a customer relationship management system.
A CRM is a collection of tools, software, technology, and techniques that help your marketing and sales teams to identify, build, cultivate, and retain relationships with your customers.

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What is Customer Relationship Management (CRM)?

Customer Relationship Management (CRM) is a sound concept or approach for strengthening customer relationships while lowering costs and increasing productivity and profitability in the workplace.
The ideal CRM system gives an atomistic real-time perspective of client information by centralizing all data sources within a business.

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Why BBS MBA at Binus?

BINUS Business School (BBS) Master of Management program provides diverse and relevant programs that cater to specific needs, such as:

  1. career advancements
  2. changes in career direction
  3. personal development
  4. research opportunities

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