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Dedicated to the World's Most Important Resource

State of the

Water Industry"22

EXECUTIVE SUMMARY

STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 2 "My view is that water professionals' accomplishments were miraculous this past year, especially given the extraordinary challenges they faced. I have great confidence in the water community, and I think this is just a one-year dip in the optimism curve. I only see a positive water future."

David LaFrance,

AWWA CEO

"We know water customers are more supportive of what utility professionals do every day when we help them appreciate the wonder that is high-quality, safe drinking water that flows on demand from their tap. They trust us more when we proactively and strategically communicate with them and engage with the community as we develop solutions to infrastructure and funding challenges."

Melissa Elliott,

AWWA Past President

STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 3

Headwinds include pandemic, drought, PFAS

The water community faced strong headwinds

during the past year, due in part to the ongoing global pandemic contributing to addition, concerns about extreme drought and contaminants such as per- and polyfluoroalkyl substances (PFAS) increased uncertainty about

On the brighter side, the November 2021

& Jobs Act delivered the single largest federal investment in water in history, raising prospects for much-needed investments to renew and reauthorizes many existing water programs and includes an additional $55 billion to improve drinking water and These challenges and opportunities are reflected in the American Water Works Association's (AWWA) 2022 State of the Water

3,778 North American utility and non-utility water professionals

RATING THE HEALTH OF THE WATER SECTOR

about the health of the sector has been challenged but remains 5. 3 5. 1 4. 9 4. 7 4. 5 4. 3 2004
2 006 2008
2010
2012
2014
2016
2018
2020
2 022

CURRENTIN 5 YEARS

The 2022 ratings for the health of the water industry remain above the 19-year average of 4.65.

Full 2022 State of the Water Industry Report

Infrastructure Investment & Jobs Act resource pages Water sector optimism dips, federal funding on tap

State of the Water Industry 2004-2022

Based on a Scale of 1 to 7

average ratings in reports published from 2004-2022, based on perceptions of their ability to safeguard public health, support STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 4 "I am confident that the challenges facing our water community will be solved through collaboration, research, technology and policy, all of which will advance innovation. Further, increased investment in water infrastructure will help drive progress, attract skilled workers, and increase public awareness about the value of water services and resources ... and above all, protect public health."

Joe Jacangelo,

AWWA President-Elect

STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 5

Infrastructure &

nancing top challenges

Water availability, workforce also concerns

This year's ranking also reflects increasing concern about the Survey participants from small, medium and large utilities simi- of participants reported having 20 or more years of water sector

M29 Water Utility Capital Financing

• M47 Capital Project Delivery • AWWA Water Infrastructure Conference • AWWA Utility Management Conference Survey participants ranked the water sector's three most pressing challenges as: No. 1 No. 2 No. 3 and wastewater infrastructure

Financing for capital improvements

availability

Ranking of Issues Facing the Water Sector in 2022

1

Renewal and replacement of

aging water infrastructure 8

Public understanding of the value of

water resources

15Compliance with future regulations

3

Long-term drinking water supply

availability

10Cybersecurity issues

17Asset management

5

Public understanding of the value of

water systems/services

12Compliance with current regulations

2Financing for capital improvements9

Groundwater management

and overuse 4

Aging workforce/anticipated

retirements

11Talent attraction and retention

18Data management

6Emergency preparedness13Drought or periodic water shortages

20

Improving customer, constituent and

community relationships

7Watershed/source water protection14Cost recovery

n = 3436; all respondents STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 6 "Coachella Valley Water District (CVWD) provides multiple water services to more than 300,000 residents in its 1,000-square- mile service area in Southern California. CVWD's board-adopted goals of water reliability, safety and aordability cover supply delivery and other services, including stormwater. CVWD has beneted from various federal funds (Safe Water/Clean Water State Revolving Funds) to improve water safety and supply reliability. More recently, CVWD was awarded $59 million in WIFIA funds for two stormwater projects to improve system safety and reduce insurance costs for our customers."

Robert Cheng,

Coachella Valley Water

District Assistant

General Manager

STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 7

Historical investment in water infrastructure

U.S. Infrastructure Investment & Jobs Act

Many water and wastewater systems

generations are approaching or exceeding their useful lives and face a critical need for renewal and asset management, regulations and

The list at the far right indicates how

survey participants rated the importance

While the survey closed just a month

participating utility CEO/CFOs indicated their access to capital was as good as or territorial drinking water and clean water the funding will be paid out by states as provides a path for utilities to secure

This funding can be used for a variety of

purposes, including investments in water infrastructure and providing premium pay

Another infrastructure funding resource

receive long-term, low-cost supplemental loans for nationally and regionally 16.1% 40.4%
25.8%
10.9% 3.6% 3.2%

AS GOOD AS

BETTER THAN

SIMILAR TO

DON' T KNOW

AS BAD AS

WORSE THAN

Infrastructure Investment &

Jobs Act resource pages

American Rescue Plan Act of

2021

Water Infrastructure Finance and

Innovation Act (WIFIA)

n = 2986; all respondents; ranked by weighted averages

Renewal and Replacement

(R&R) Challenges

1Infrastructure reliability

5

Justifying R&R programs to

oversight bodies

3Access to funding

7Prioritizing R&R needs

9Regulatory constraints

2Financing renewal and replacements

6Justifying R&R programs to ratepayers

4Maintaining levels of service

8Coordinating with other R&R activities

10Customer expectations

Access to Capital in the Past Five Years

STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 8 "AWWA and its members are taking a leading role in bringing collaborators together to proactively protect and manage our precious and limited water resources. It will take all of us to develop solutions to such challenges as climate change, extreme drought, land development, emerging contaminants, and increasing demand. It's important that we educate the public and policy makers about where their drinking water originates and how to keep it clean, available and aordable."

Chi Ho Sham,

AWWA President

STATE OF THE WATER INDUSTRY 2022 | EXECUTIVE SUMMARY 9

Managing water supplies a complex job

Systems face weather, pollution impacts

G480-20 Water Conservation

and Efficiency Program

Operation and Management

M71 Climate Action Plans

M60 Drought Preparedness

and Response

AWWA Source Water Protection

resource page

EXTREME WEATHER

IMPACTING REGIONS

Water systems can be impacted by supply

shortages resulting from drought, climate

Utility survey participants were asked

whether their systems had implemented voluntary or mandatory water restrictions implementing higher than average years were California, Colorado, Florida,

Georgia, Hawaii, Massachusetts, Nevada,

15.9%37.3%

31.7%
9.3%

3.1%1.5%1.3%

FULLY

PREPARED

VERY

PREPARED

MODERATELY

PREPARED

SLIGHTLY

PREPARED

NOT AT ALL

PREPARED

NOT

APPLICABLE

DON'T KNOW 56.2%
69.7%
15.1% 11.6% 8.9%

9.8%14.4%

14.4% 0 YEARS 1 YEAR 2-4 YEARS 5+ YEARS

VOLUNTARY

INVOLUNTARY

Survey participants rated several issues

related to water resources management as important challenges to the water

When asked how prepared their utility

is to meet anticipated long-term water supply needs, the responses of utility survey participants indicated:

• 84.9% think their utility is moderately,

very or fully prepared to meet long- term water supply needs, down from 92%
in 2021

• Of these participants who indicated

they were “slightly prepared" or “not at all prepared," 16.2% were from small systems, followed by very large No. 3 water supply availability No. 7

Watershed/source

water protection No. 8

Public

understanding of the value of water resources No. 9

Groundwater

management and overuse

No. 13

Drought or periodic

water shortages

No. 16

Water conservation/ were California, Colorado, Florida,

Georgia, Hawaii, Massachusetts, Nevada,

PROTECTING WATER SOURCES

A critical barrier to drinking water

contamination is protecting the source source water protection program is a cost-effective method for maintaining, safeguarding and improving the quality

AWWA launched

Source Water Protection

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