Customer relationship management questions paper

How do I prepare for a CRM interview?

Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
The goal is simple: Improve business relationships.
A CRM system helps companies stay connected to customers, streamline processes, and improve profitability..

What are the topics of customer relationship management?

Reviewing Your CRM Skills and Experience

1. Assess your technical expertise in CRM software, data analysis, and reporting
2. Showcase any prior experience in managing CRM projects or implementations
3. Prepare specific examples of how you've utilized CRM to drive positive outcomes in your previous roles